First class service and personal contact…
A solution-oriented and trusting partnership with our customers is a matter of course for us after the purchase of a HÖRAUF machine.
The high demands under which our customers around the world produce high-quality packaging products with hundreds of HÖRAUF machines require well-founded expertise, speed and an active global network when it comes to service.
We are here for you – whether with teleservice, fault diagnosis, or the dispatch of a required spare part – or on site at your premises, with the rapid dispatch of an experienced service technician.
HÖRAUF Express Line
Hotline
Remote maintenance via Teamviewer
Software Updates
Service Systeme / Packaging materials
HÖRAUF Spareparts
Spare parts / wear parts
Spare parts packages for new machines
HÖRAUF Coaching
Operator training
Optimization of workflow and output
Production support
Individual service packages
Inspections and consulting
Preventive maintenance